Monday till Saturday. Any order received after 1:00 PM on Saturday till 11:59 PM Sunday, will be
delivered to you on Monday. We encourage you to plan your groceries accordingly.
Dear Customer, thank you for visiting us. For your understanding of the delivery mechanism, it is
important for you to understand what is explained below.
When you place an order at Farm to Home, you must understand that there are specific delivery
timings against the
time that you have ordered.
We deliver either on the “SAME DAY” or the “NEXT DAY” depending on what
time you are
As your trusted e-Grocery supplier, we encourage you to plan your Groceries well ahead of
We deliver your order in one of the three timeslots specified by you at the time of placing an
Ordering Time Slot Delivery Time Slot
|Ordering Time Slot
||Delivery Time Slot
|12 am to 7 am
||Delivered "SAME DAY" by 3 pm
|7 am - 1 pm
||Delivered "SAME DAY" by 7 pm
|1 pm - 12 am
||Delivered "NEXT DAY" by 1 pm
If you order today at 12:30 PM, you should receive your order maximum by 7 PM the “SAME DAY”.
use case could
be “preparing for dinner”.
If you order today at around 3:00 PM, you should be prepared to receive groceries the “NEXT DAY”
maximum by 1 PM
(could be delivered early depending on when you order).
A good use case here could be “preparing for
Lunch the next
If you wake up for NAMAZ early morning or want to order before sleeping, within the timeslot of “12
AM to 7 AM”, you
are all set to receive the order “SAME DAY” maximum by 3 PM (could be delivered early depending on
when you order).
The use case here could again be “preparing for late lunch or early dinner ”.
Note: you have the liberty to mention your preferred delivery times in the “REMARKS” section while
ordering or even
We do however have to follow certain delivery times, due to operational
We will soon
be introducing “Urgent Deliveries” for our customers, whereby we will charge extra for urgent
Cancellation/Changes to Order:
You can cancel your orders, maximum within “One (1)” hour of order placement.
If you wish to make changes to your order and add/remove anything, you can WhatsApp on our number
do so with in “One (1)” hour of order placement.
Quality is our priority and we assure freshness every time. Farm to Home delivers high quality
nutritious fruits and
vegetables to its consumers.
In case you’re unsatisfied by the quality of the produce received, you
may ask for a
replacement or refund.
We assure 100% Money-Back Guarantee and a refund will be made.
We do not live in a perfect world you see 😊 In some cases (very rarely), we might take orders for a
product but the right quality product may not be available.
In that case, we would notify you well
ahead of time
over WhatsApp and edit your invoices accordingly.
In this case you will only be charged for the
items that are
delivered to you.
We could even be delivering the product later if you of course agree with that