Privacy Policy

Last updated: October 2025

Switch Solutions built the Farm to Home from the scratch. This SERVICE is provided by Switch Solutions along with different partners working for Farm to Home. The overall process involved three main legs: 1) Supply 2) Technology 3) Delivery. All three processes enable us to take orders online and deliver Fruits/Vegetables/Olives/Honey etc.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Address, Phone Number, Email address and name. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you. We do however share the information of the order to buy supplies and deliver orders to customers' doorstep.

Information collected from you is being used to process your order and to manage your account. Your Information can be used to email or update you regarding other products/Services and upgrades in our current offerings.

From time to time we may send your information to vendors which we consider may have goods or services which are of interest to you. If you do not wish to be contacted by the vendors, please email us at info@farmtohome.com.pk

Third party service providers used by the app:

  • Google Play Services
  • Facebook

Data Collected using Facebook

Farm to Home only collect public information that is Full name and email address of users. We don't collect anything else.

User data that is mentioned above is not being processed for any purpose besides creating user profile.

This data is used to create customer profile and not being used in any other way what so ever.

Whenever user logs out of the application, the data accessed through Facebook is removed and not kept in any way.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these "cookies" explicitly. However, the app may use third party code and libraries that use "cookies" to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related services
  • To assist us in analyzing how our Service is used
  • To deliver your order through our suppliers

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us at info@farmtohome.com.pk